Client Portal
Request a pickup, then find your paperwork in one place.
Use the form below to request a pickup. After your first job, we give you a private, view-only Google Drive folder with your pickup paperwork, serial number list and one-page certificate of destruction.
In your folder
- Pickup paperwork
- Serial number list
- One-page certificate of destruction
Lost your link? Email itad@renewabletechnologyresources.com or call 978-965-2728.
Part 1
Request a pickup
Tell us what you have and where it is. The more detail you include, the faster we can confirm your pickup.
What happens next
- We review your request and contact you to confirm the details and a pickup date.
- We collect the equipment, or you drop it off at 616 Essex St, Ste 2, Lawrence, MA 01841.
- Drives are sanitized to NIST SP 800-88 or crushed at our facility, or at our recycling partner’s facility for larger jobs. Never at your office.
- Your documents are posted to your Google Drive folder.
Prefer to talk? Call 978-965-2728 or email itad@renewabletechnologyresources.com.
Pickup request
Part 2
View your documents
Client documents are kept in Google Drive, not on this website. Each client has its own private folder, shared with you as a view-only link.
01
After your first job
We create a Google Drive folder for your company and send you a private, view-only link to it.
02
Open it anytime
Use the link to view or download your documents whenever you need them, for an audit or your own records.
03
Each new job adds to it
Paperwork for later pickups is added to the same folder, so everything stays in one place.
Pickup paperwork
The paperwork for each pickup or drop-off.
Serial number list
The drive serial numbers from your job, to reconcile against your asset records.
One-page certificate of destruction
A single page confirming the destruction of the drives from your job.
Lost your link, or need access for someone new?
Email itad@renewabletechnologyresources.com or call 978-965-2728 and we will send the link again. There is no account or password to set up on this website.
Questions about a pickup or your documents?
Send us the details, or call 978-965-2728. We are here Monday to Thursday 10 am to 6 pm and Friday 10 am to 5 pm.